Customized for your mental health practice
Through the integration of advanced Interactive Voice Reminder (IVR) technology, IMS for Mental Health EMR allows practices to increase productivity, improve patient satisfaction, and decrease missed appointments. This can be accomplished by using our EMR-integrated IVR services to remind patients of upcoming appointments by:
Configuring computer-generated calls with customizable messages
Making live-person calls for reminders and appointment scheduling
Sending email reminders
Decrease no-show appointments
Make better use of employee resources
Improve patient satisfaction
View detailed reports
Obtain customer satisfaction surveys
"I have been using an EMR since 2003, but when I was really looking to go paperless I chose the software program called IMS...One of my preferred features is the interface with the state immunization registry, followed by the document management as a close second. I also like the different reports we can easily pull. The support staff is pretty attentive to our concerns, and they continue to improve on all the different aspects of the software. If you really want to go paperless and be compliant with the different guidelines IMS is the one for you."
Dr. Regine Bataille
Boynton Beach, Florida
"IMS has improved the billing payment turnaround time. The denied claims have been reduced drastically. The implementation process was smooth and the system is very user friendly."
Gloria Dr. Daftray's office
"I just wanted to say that I love IMS! We've had other programs in the past but IMS is super. I can bill out charges, enter patient demographics, print patient statements and read the patient ledger much easier. My favorite part of IMS is the billing part. It is so easy to read. Makes my job easier! Thank You!"
Dahl Clinics Questions?